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This job ad has been posted over 40 days ago...

1st Level Helpdesk Support

Job Description:

• general IT support /troubleshooting
• supporting thru phone, email, web, fax

• ensure service guidelines are adhere to and achieved

Job Requirements:

• minimum ‘O’ levels
• experience not required
• familiar with Windows environment
• familiar and able to troubleshoot MS Office applications, email and internet usage
• speaks English fluently

• Singaporean/ Singapore PR prefered

2nd Level Helpdesk Support

Job Description:

• advance IT troubleshooting
• troubleshooting hardware/software issues
• troubleshooting basic networking issues
• supporting thru phone, email, web, fax

• ensure service guidelines are adhere to and achieved

Job Requirements:

• minimum ‘A’ levels preferably with IT certification
• experience not required
• advance knowledge in Windows OS
• understand and able to troubleshoot basic networking issues
• advance knowledge and able to troubleshoot MS Office applications, email and internet usage
• speaks English fluently

• Singaporean/ Singapore PR prefered

Remuneration:

• Salary commensurates with experience and qualifications

• Opportunity to progress in support environment

Please apply with your resume.